Orders placed before 4:00 PM are usually shipped the next business day. If in stock, they ship within 3-5 business days.

If your order is out of stock, we strive to get it to you as quickly as possible, but the average delivery time is between 8 and 11 business days, depending on the product and the supplier.

There's an important reason for this: at DHL Parcel , we consciously choose a more sustainable approach. Instead of fast shipments with a large environmental footprint, we work with a "made-to-order" and "optimized shipping" system . This means that products are only shipped after you place an order. This prevents excess inventory, wasted resources, and unnecessary returns.

We also often combine shipments to reduce the number of transport movements, which helps lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can offer you unique products at a competitive price.

We greatly appreciate your patience and promise the wait will be worth it.

Once your order has been shipped, you'll receive an email with a link to track your order. Click the link and you can track its status via Track & Trace.

Track your DHL Parcel order here

No, we always offer free shipping on all your orders with Track & Trace, regardless of the amount.

You can pay with iDeal, credit card, PayPal, and more. All our payment methods are safe and reliable. We also accept Klarna, so you can pay later. It's so easy!

Returns are easy. Contact us via the contact form, and we'll guide you through the process.

We kindly request that you report the damage in writing. However, before returning the item, you must email a photo of the damage. Once the photo is received, the damage can be assessed.

Together with the supplier, it will be assessed whether there are traces of use or other defects.

We will respond within 24 hours and will always choose a suitable solution.