Order and delivery

Orders placed before 4:00 PM are usually shipped the next business day.

We aim to get your order to you as quickly as possible, but the average delivery time is between 5 and 11 business days, depending on the product and the supplier.

There's an important reason for this: at DHL Parcel , we consciously choose a more sustainable approach. Instead of fast shipments with a large environmental footprint, we work with a "made-to-order" and "optimized shipping" system . This means that products are only shipped after you place an order. This prevents excess inventory, wasted resources, and unnecessary returns.

We also often combine shipments to reduce the number of transport movements, which helps lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can offer you unique products at a competitive price.

We greatly appreciate your patience and promise the wait will be worth it.

Always free shipping

We cover the shipping costs. Every order is delivered to your home 100% FREE. There is no minimum order quantity required.

Track your order

You can track your order via our Track & Trace page. Track & Trace is available online anytime, anywhere, starting 2-3 days after your order, so you'll know exactly when you can expect your products.

Click here to track your order

Questions about your order?

Do you have questions about your order? We recommend checking our FAQ page first. Is your question not listed here?

Then click here to contact us directly.

Our team is always ready to answer all your questions! If you have any questions, please let us know via this contact form. We'll respond within 24 hours!